For online stores and service businesses

Make your website do more of the work.

I find where sales and enquiries get stuck, then fix the pages, tracking, apps and follow-up behind them.

Based on the Sunshine Coast. Working with businesses across Australia.

A good-looking website can still leave money on the table.

People visit but do not act.

Find what makes them hesitate, then fix the page or step causing it.

Enquiries and carts go cold.

Put useful, approved follow-up in place so opportunities are not forgotten.

Your tools do not work together.

Remove overlap and connect the systems that need to pass information to each other.

Reports do not answer commercial questions.

Track sales, enquiries and bookings so you can see what is worth continuing.

Start with the problem in front of you.

Check

A paid audit of the website, customer journey, systems and numbers.

You receive a prioritised plan showing what to fix, why it matters and what should happen first.

Fix

A defined project to repair or build the highest-priority part of the journey.

Examples: tracking, landing pages, forms, email flows, quote follow-up, booking paths or an app cleanup.

Run

Ongoing ownership for businesses that need the plan implemented and improved each week.

Work happens in clear sprints with a written update and a measurable purpose.

You do not need to know which option you need before the call.

What this can look like in practice

These are capability examples, not client case studies.

Before A store has traffic but weak product-page sales.

Approach Review the buying path, improve the page, and track whether more visitors add to cart and purchase.

Before A business receives enquiries after hours.

Approach Send an immediate approved acknowledgement, collect the details needed for follow-up, and route the enquiry to the right place.

Before Quotes are sent and then forgotten.

Approach Add a polite follow-up sequence that stops when the prospect responds.

Before Marketing reports show visits but not outcomes.

Approach Track purchases, qualified enquiries or completed bookings and report them in plain English.

One person accountable for the work.

I'm Gerardo Reis. I work across ecommerce, customer journeys, digital marketing, systems and automation. That means I can follow the problem from the first visit through to the sale, enquiry or booking instead of treating each platform as a separate job.

You deal directly with me. I explain the work in plain English, agree the scope before it starts, and tell you when a specialist developer, designer, media buyer or compliance adviser is the better person for part of the job.

More about how I work

How it works

  1. 1

    Free fit call

    A 30-minute conversation about the problem, what is already in place and whether I am the right person to help.

    The free call checks fit. It is not a free audit or a detailed fix list.

  2. 2

    Clear scope

    I confirm what I need to inspect or build, what it will cost and what is outside the scope.

  3. 3

    Work you can see

    The agreed changes are completed in a project or short sprint, with a written update and a clear measure.

Questions, answered

What does Just Online do?

Just Online finds where sales, enquiries or bookings get stuck on your website and in the systems behind it, then fixes the pages, tracking, apps and follow-up. It works with online stores and service businesses across Australia.

Is the first call really free, and is it an audit?

The first fit call is free and runs about 30 minutes. It is a conversation to understand the problem and check whether I am the right person to help. It is not a free audit or a detailed fix list.

How much does it cost?

The fit call is free. Paid work is scoped to your business after the call, with a clear price agreed in writing before anything starts.

Do you only work with online stores?

No. Ecommerce is the specialist core (Just Ecommerce), and I also work with service businesses that want more enquiries turned into booked work.

Where is Just Online based?

On the Sunshine Coast, Queensland, working with businesses across Australia.

Do you build the website yourself?

I specify and coordinate the work. Where specialist development is needed, I scope it and bring in the right developer rather than claiming to build every production integration myself.

What is your website not doing well enough?

Tell me where sales, enquiries or bookings are getting stuck. I'll tell you whether I can help and what the sensible next step would be.

Book a free fit call