A paid audit of your enquiry-to-booking journey and the systems behind it.
You get a prioritised plan of what to fix first and why.
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For service businesses
Turn more enquiries into booked work.
Make it easier for people to enquire, get the first response out quickly, follow up quotes and see which marketing brings in real jobs.
Where enquiries slip away
Enquiries arrive while you are busy.
Send an immediate acknowledgement, collect useful details and set a realistic expectation for the next response.
The same questions take up your time.
Publish or automate approved answers while passing anything unusual to a person.
Quotes are not followed up.
Add polite follow-up that stops as soon as the prospect replies or opts out.
Bookings create admin.
Connect booking, calendar and reminder steps where the existing systems allow it.
You cannot tell where jobs come from.
Track forms, calls, emails and completed bookings as far as the available systems permit.
What automation will and will not do
What it will do
- Acknowledge an enquiry straight away.
- Collect approved details for follow-up.
- Answer approved common questions.
- Create a task and send a reminder.
What it will not do
- Invent a price or promise availability.
- Give regulated advice.
- Make a judgement that belongs to you.
- Run without a clear handoff to a person and a way to stop follow-up.
Integrations depend on the systems your business already uses. I confirm compatibility before promising a connection.
Three ways to work together
A defined project on the highest-priority step.
Enquiry forms, acknowledgements, quote follow-up or booking reminders.
Ongoing improvement of follow-up and reporting.
Clear sprints, a written update and a measurable purpose.
You do not need to know which option you need before the call.